Terry Hancock

Terry Hancock is a seasoned IT consultant with extensive experience in service operations and management across various sectors including financial services, retail, telecommunications, and wholesale distribution. Currently serving as Head of Service Operations at Axiologik since February 2019, Terry has held multiple roles, including Associate Consultant and Service Operations Consultant. Notable past positions include Head of Delivery for Health Protection Operations Digital Portfolio at the UK Health Security Agency and Head of Service Management at Clinigen Group. With a strong background in leading large-scale IT infrastructure projects, Terry is certified in Prince2, Agile, ITIL, and Microsoft technologies, and possesses a proven track record of improving operational efficiency and service delivery. Terry's educational background includes attendance at the University of Central Lancashire from 2000 to 2002.