Peter de la Torre

Peter de la Torre has a solid work experience in customer support and management roles. Peter is currently working as the Senior Director of Global Support at Axon since 2022. Prior to that, they held various positions at Lytx, Inc. from 2017 to 2022, including Director of Global Customer Support. In this role, they managed a team of support professionals and oversaw service planning, vendor relationships, and P&L responsibilities. Before that, they worked at Spireon as the Director of Customer Support from 2014 to 2017, where they received recognition for their department's outstanding customer service. Peter also has experience as a Customer Service Retention Supervisor at Best Buy Health from 2012 to 2014, where they achieved significant improvements in department retention and quality scores.

Peter de la Torre earned a Bachelor of Arts degree in Psychology from the University of California, Santa Cruz, from 2005 to 2008. Prior to this, they studied Psychology and General Education at San Diego State University from 2004 to 2005. Additionally, they obtained a certification in Contact Center Essential Skills and Knowledge from the ICMI, although the specific month and year of completion are unknown.