Juan Carlos has recently gained valuable experience in the hospitality industry at Royalty Copacabana Hotel from November to December 2023, serving as a hotel messenger. In this role, Juan Carlos developed exceptional skills in direct communication with diverse individuals, efficiently executing various assigned tasks, and providing exemplary service by ensuring safe transport of luggage, sharing information about hotel facilities, and addressing specific guest needs. This position enhanced Juan Carlos's intercultural communication abilities and commitment to ensuring a positive stay for visitors. Additionally, Juan Carlos is pursuing education at Estácio, with studies ongoing from February 2023 to July 2025.
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