Lorena Gomez has extensive experience in customer service and reservations, currently serving as an Ejecutivo Contact Center - Reservaciones at Azabache since May 2022. Prior roles include Ejecutivo de servicios a clientes at Tripnow.mx from October 2020 to December 2021, Asesor de servicio al cliente at daFlores from January 2019 to May 2021, and various positions at Open English from August 2013 to September 2017, including Analista De Cuenta and Asesor. Additionally, Lorena worked as a Recepcionista at HOTEL QUINTA DE BOLIVAR between September 2011 and May 2012. Lorena's education includes studies in Psychology at Universidad Nacional Autónoma de México, along with a Técnico in Organization and Administration of Small and Medium Enterprises from INCAP and a degree in Hotel Management from Servicio Nacional de Aprendizaje (SENA).
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