Patriciah Kariuki

Patriciah Kariuki is a skilled professional with extensive experience in customer success, sales, and marketing. Currently serving as a Global Customer Success Manager at Azeus Convene since October 2021, Patriciah focuses on generating risk client reports and implementing strategies to reduce customer churn in collaboration with various teams. Previously, Patriciah held the position of Customer Success Manager, managing over 80 clients across Sub-Saharan Africa. Prior roles include Sales and Marketing Assistant at Tai SOC, where Patriciah contributed to the launch of a cybersecurity startup, and Sales Account Manager at Jasco Communications, achieving an 85% sales conversion rate in SaaS solutions. Patriciah began with internships in business development and graphic design, complemented by a Bachelor of Science in Business Innovation & Technology Management from Jomo Kenyatta University of Agriculture and Technology, and a certificate in Graphic Design from Amboseli Institute of Hospitality and Technology.