Kristina Kralj

Kristina Kralj is an experienced professional currently serving as Customer Success Team Lead at b2match since November 2019, with previous roles as Team Coordinator and Customer Success Manager. Prior to this, Kristina worked as a Customer Care Specialist at heloo (formerly Q Experience) from June 2018 to February 2019, assisting passengers with inquiries and payment-related requests. Additionally, Kristina has experience as a Teacher of French at the language school "eSCe," where responsibilities included teaching FLE to adults. Kristina Kralj holds two Master's degrees from the University of Zagreb in French Language and Literature and in Information and Communication Sciences, Informatics.