Shannon Maled, CLSS

Business Operations Associate at B2S Life Sciences

Shannon Maled has a diverse work experience that spans over several years. Shannon is currently working as a Business Operations Associate at B2S Life Sciences since January 2022. Prior to this, from May 2016 to January 2022, they worked at Azenta Life Sciences as a Credit Collections Analyst, where they utilized exceptional organization and relationship skills to work with assigned clients and responded to client inquiries.

In 2016, Shannon briefly worked at DXP Enterprises, Inc. as a Customer Service Representative, where they responded to customer inquiries, processed phone orders, and checked availability and shipping dates of company products and services.

In 2015, they worked at ACCOUNTING PRINIPALS as a Collections Specialist. Shannon had also worked at Wurth Service Supply from November 2014 to June 2015, where they had different roles such as Customer Service, Inside Sales, Commodity Buyer - Cargo Division, and AR, Credit, and Collections. In the latter role, they managed all aspects of collections, risk assessment, reconciliation of accounts, and communication with internal customers and key clients.

Shannon's earliest work experience was at CUMMINS CROSSPOINT LLC from November 2008 to March 2012. Shannon held the position of AR / Collections / Credit Specialist and was responsible for all aspects of collections, risk assessment, reconciliation of accounts, and communication with internal customers and key clients.

Overall, Shannon Maled has a strong background in credit collections, customer service, and business operations.

Shannon Maled, CLSS, began their education journey in 1991 at Ivy Tech Community College, where they pursued a field of study in Marketing. This academic pursuit lasted until 1992. Later, in 1997, Shannon returned to Ivy Tech Community College, this time focusing on Computer Science - Programming. No specific degree was mentioned in either program.

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