Jason Stevens

Jason S. is an accomplished professional with extensive experience in technical support and customer service management. Currently serving as Director of Customer Support at Babel Street since December 2022, Jason previously held the title of Senior Technical Support Manager for Rosette at the same company. Prior to Babel Street, Jason worked at BasisTech as Senior Technical Support Manager, where responsibilities included managing L1-L2 technical support processes and building a global team. Jason's earlier roles included Support Analytics and Knowledgebase Manager at IBM, Support Product Manager at Emptoris Inc, and Senior Level Technical Support Engineer at Exit41, Inc. Jason's career also includes a foundational role as a Customer Support Engineer at AOL and service aboard the USS Hue City in the US Navy. Jason holds a Bachelor of Science in Information Technology from Southern New Hampshire University.