Thais Leandra dos Santos

Thais Leandra dos Santos has over 25 years of experience in operations and management across various companies. Currently serving as Consultora de operações at Bacio di Latte since April 2016, Thais has developed and integrated processes for new employee onboarding and designed training courses for staff. Prior experience includes roles such as Gerente at Giraffas, where Thais analyzed sales indicators and conducted employee training, and Gerente comercial at Fast Shop S/A, focusing on sales planning and team performance metrics. Thais also held the position of Gerente geral de restaurante at MCDon, ensuring operational results and profitability. Thais holds a degree in Gestão de Recursos Humanos from Universidade Cruzeiro do Sul and has completed multiple postgraduate courses in Educação Corporativa and Gestão de Varejo.