Frances Gordon

Frances Gordon has a diverse and extensive work experience spanning several industries. Frances has held roles such as Principal UX Writer at Backbase, where they design words for a global banking app and focuses on building a culture of content excellence. As Director of Narrative Marketing Limited, they provided consulting services for accessibility strategies and wrote accessible content that complied with standards. Frances also worked as a Guest Lecturer at the University of Strasbourg. Frances was the Head of Content Strategy at Simplified, a communication and content firm, where they co-created a writing course and focused on financial and legal content. At Scroll UK, they served as a Senior Content Designer. Frances was the Head of Brand and Communications at Oradian, responsible for managing a team that promoted their cloud banking software. Frances held the role of Senior Content Strategist at Barclaycard, where they were responsible for content strategy and driving change. Frances co-founded and directed Simplified, a plain-language consultancy and training firm in South Africa, with a focus on financial inclusion products. Prior to that, they were the Head of Content Strategy at Siegel & Gale, specializing in simplification and plain language. Frances started their career as a Communication Strategist at Datatec, where they created content strategies and managed a team. Overall, Frances Gordon has a strong background in content strategy, UX writing, accessibility, and communication.

Frances Gordon attended Rhodes University from 1990 to 1994, where they obtained a BA Hons degree in Linguistics and French. Prior to that, in 1988 and 1989, they attended Damelin; however, it is unclear what degree or field of study they pursued during that time.