Yokho Erdhiyawan

Yokho Erdhiyawan is an experienced IT professional with a strong background in project management and technical support, currently serving as an IT Project Manager at Bakers Delight since September 2016. Prior roles at Bakers Delight included IT Junior Project Manager, IT Project Coordinator, System Administrator, Technical Support Services, and IT Support Technician, where contributions included deploying a new POS system and providing first-level technical support. Previous experience encompasses roles as Bakery Manager and Baker at Il Migliore, and a Business Analyst Intern at Computershare, where key skills in process analysis and stakeholder communication were developed. Early career experience includes software testing at Peiker acustic GmbH & Co. KG, hardware testing and customer support roles at MSI, and customer service assistance at accente GmbH. Yokho holds a Master's degree in Information Technology from Swinburne University of Technology and a Bachelor of Science in Information Technology from Frankfurt University of Applied Sciences.