Alexandre Carretero

Alexandre Carretero is a seasoned professional with extensive experience in customer support and operations within the technology and commodities trading sectors. Currently serving as a Senior Analyst at Balcão Agrícola do Brasil since February 2023, Alexandre previously held roles such as Consultant at ME Miller, where expertise in operations and customer success for a commodities trading company was utilized. Alexandre's background includes significant positions at mBolsa, where responsibilities ranged from Head of Customer Service and Operations to consultancy roles in customer service and Open Finance implementation. Prior experience includes customer support coordination at Omie, various roles focusing on customer service and task automation at Infosimples, and English teaching at CCAA. Academic qualifications include an MBA in Information Architecture and Usability from Impacta Tecnologia and an Associate's Degree in Systems Analysis and Development from Faculdade de Tecnologia de São Paulo, with ongoing studies towards a Bachelor's Degree in Architecture and Urbanism at Universidade Paulista.