Social Impact Lead

Ballad Group

Since 2012, we've been successfully designing and executing training and employment programs across the province, collaborating with industry leaders to support participants gain long-term employment and become economically resilient. Beyond workforce development, we're a trusted partner in driving economic growth and community development through our consulting services. Join us at Ballad, where every opportunity is a chance to make a difference.

The Opportunity

Ready to make an impact at Ballad and take a career transforming role? As a Social Impact Lead, you'll play a pivotal role in furthering our organizations impact journey. Reporting directly to the Senior Manager of Impact and Strategy, you'll dive into a collaborative environment, working with internal and external partners to achieve our impact goals. The Social Impact Lead will play a pivotal role in ensuring that Ballad’s employees are informed, inspired and enabled to support Ballad’s social impact priorities. The ideal candidate has a deep understanding of impact data management and storytelling, and a passion for creating positive and long-term impact with the communities and clients we work with. You'll have the opportunity to collaborate closely with the Marketing Specialist, Senior Manager of Impact, and Director of Operations & Strategy, shaping strategic initiatives, creating compelling content and furthering impact targets that drive our mission forward. Your insights and expertise will be integral in strengthening our impact initiatives as you work alongside key leaders across the organization. 

At Ballad, we're not just offering a job—we're offering an opportunity to be part of something bigger. Our ACE values—Accountable, Collaborative, and Entrepreneurial—guide everything we do. Here, you'll work alongside dedicated colleagues who share your passion for making a difference. You'll have the opportunity to implement new ideas, tackle diverse challenges, and leave your mark on both our company and the communities we serve.

Key Functions

• Community Investment

• Impact Data Management

• Annual Impact Reporting

• Storytelling

• Impact Associations and Certifications (BCorp etc)

Key Responsibilities

• Community Investment: Manage the annual community investment budget including employee matching-donations, sponsorship or donations that align with Ballad’s community investment priorities.

• Impact Data Management: Work with cross-functional team members to develop and lead Ballad’s social impact quarterly and annual database for easy and informative reporting.

• Annual Impact Reporting: Prepare content (photos, stories and data) to demonstrate Ballad’s annual impact. Work with Ballad’s  graphic designer to create a professional external report.

• Storytelling: Work with the Marketing Specialist to create compelling content that demonstrates our impact to external audiences.

• Social Impact Strategy: Champion the social impact strategy within the organization, providing resources, education and support across the organization to meet our impact goals. Work with the leadership team to update the strategy on an annual basis.

• Community Relations: Work with senior members of the leadership team to develop community relationships that align with Ballad’s social impact strategy.

• BCorp Certification: Continue to support the leadership team in pursuing BCorp certification. Act as the lead point of contact for the application and collaborate across the organization to collect and manage necessary documentation. Ensure the organization continues to meet BCorp requirements.

• Holistic Impact Evaluation: Work with workforce development Senior Program Supervisors to manage Ballad’s holistic program evaluation education, analysis and funder reporting.

• Cross-Functional Collaboration: Engage with internal teams across different functions to integrate marketing efforts into overall business objectives and ensure alignment.

Qualifications

• Bachelor's degree in Community Development, Social Sciences, or related field.

• Proven 3 years of experience in a social impact role with a focus on impact data management and analysis, storytelling and community engagement or investment related activities.

• Analytical mindset with proficiency in data analysis and interpretation to drive informed impact decision-making.

• A keen eye for aesthetics and attention to detail, with the ability to align impact stories with the Ballad brand.

• Strong project management skills, with the ability to multitask and prioritize in a fast-paced environment.

• Excellent writing and editing skills.

• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external partners.

• A natural curiosity to bring forward new ideas, and industry best practices and be ready to implement them.

• Natural storyteller, with a proven portfolio of work.

• Experience growing employer-supported volunteerism within a company an asset

• Social Return on Investment or similar training is considered an asset.

• Knowledge of United Nations Sustainable Development Goals is considered an asset.

What does Ballad offer you?

At Ballad we live by our ACE values, we are Accountable, Collaborative and Entrepreneurial. You will work alongside dedicated team members with a passion for empowering the clients with whom we work, solving diverse client challenges, and implementing new ideas. If you want to make an IMPACT, you have found the right company. 

Through our employee volunteer days and community investment program, team members can support the causes and communities that are important to them.

We provide full competitive benefits upon successful completion of a probationary and waiting period, and competitive compensation is commensurate upon experience including: 

• Health and Wellness saving accounts

• RRSP & DPSP

• Variable Incentive Plan (bonus structure)

Ballad is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply.

This job description outlines the primary duties and qualifications for the Social Impact Lead position at Ballad. Responsibilities and qualifications may evolve over time to meet the needs of the business.

Please provide your resume, along with a cover letter (either in video or written format), and a portfolio showcasing your previous work examples. If opting for a video cover letter, kindly send it to hiring@balladgroup.ca.