Niki Dong has over 15 years of work experience in various roles. Niki is currently working as the Customer Services Director at Bamboo Airways since June 2021. Prior to that, they worked at NOVAON GROUP as the Director of Business Development from 2019 to 2021. From 2014 to 2019, they held roles at Paradise Bay Resort Company Limited (ALMA) as the Sales Director and Senior Sales Manager. Before that, they worked as a Program Manager at Accor AdvantagePlus from 2010 to 2013 and as a Call Center Manager at Teleperformance Vietnam from 2006 to 2010.
Niki Dong obtained a Master of Business Administration (MBA) degree in Business Administration and Management, specializing in Travel, Tourism & Hospitality, from Shelton College International between the years 2005 and 2006. Prior to that, Niki pursued a Bachelor of Business Administration (BBA) degree in Business Administration and Management, with a general focus, at Hanoi University of Science and Technology. The specific years for this degree are not provided.
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