Diana Malatsilajeva has a diverse work experience spanning multiple industries. In their current role as the Head of Account Management at Bamboo Payment Systems, they lead the account management function. Prior to this, they founded and operated their own business as a Business & Career Coach at The Reflect. Diana also worked at Paynt as a Sales Operations Strategic Development professional. At William Hill, they served as a Group Payments Partnership Manager. Before that, they held various roles at Truevo Payments, including Head of Global Client Relations and Head of Client Relations. Diana also has experience as a Commercial Manager at AstroPay LLP, a Cost|Budget Controlling Manager at Lidl Ireland, and as a Payment Operations Specialist and Sales Account Executive at GVC Holdings PLC. Diana started their career as a Brand Specialist at Brown Thomas and gained experience as a Key Account Manager/Regional Manager at Sunglass Time Europe Limited.
Diana Malatsilajeva's education history includes various degrees and certifications. From 2021 to 2022, they attended the Institute of Coaching Studies Ireland and obtained a certification in ICF Professional Coaching Skills. Prior to that, from 2012 to 2016, they earned a Bachelor's degree in Business Studies (Hons) with a specialization in Accounting and Finance from Technological University Dublin. In 2010 to 2012, they pursued a Diploma in Front Line Management (Level 6, HETAC) from the National College of Ireland. Additionally, Diana holds a Bachelor's degree from the Commercial College of Tallinn in the field of Management of Tourism. Diana also obtained an Award in Anti Money Laundering and Combatting the Financing of Terrorism from the Malta International Training Centre. Diana has further certifications, including ACSTH - ICF Approved Coach Specific Training from the International Coaching Federation and a Professional Coaching Skills Certification from the Institute of Coaching Studies. Both certifications were obtained in November 2022.
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