Luciana Parsons

Luciana Parsons is currently a Business Analyst specializing in transactional product analysis at Banco del Sol since May 2024. Prior to this role, Luciana worked as a Senior Operations Analyst at Openbank Argentina from April 2022 to May 2024, focusing on onboarding and account management, where responsibilities included case management, metric analysis, process improvement, and customer experience enhancement. Luciana also has experience as a Junior Back Office Analyst at Naranja X, where responsibilities included claims analysis and process optimization. Previous roles include serving as a Contact Center Advisor and Receptionist at Zurich Insurance, and a Retail Salesperson at Del Nogal dietética. Academically, Luciana is pursuing a degree in Marketing at Fundación de Altos Estudios en Ciencias Comerciales and holds a degree in Administration from the University of Buenos Aires.