Steve I.

Steve I. has a diverse work experience spanning multiple positions and industries. Steve began their career at Mercantile Bank, where they held roles such as Transaction and Service Specialist, Customer Service Representative, and later Assistant Branch Manager.

Afterward, Steve joined Town and Country Bank as a Loan Production Associate in the Commercial Banking department, where they supported the Commercial Loan Officers in various aspects of the loan process and also assisted the Commercial Deposit Officer.

Steve's next role was at First Bankers Trust Company, NA, where they served as an Application Services Specialist in the IT Department. In this position, they managed application-related projects, acted as a liaison between the IT department and end-users, and handled tasks such as researching applications, implementing installations, and coordinating conversions.

Most recently, Steve has been working at Bank of Ann Arbor as an IT Support Analyst II, where they supported bank-specific applications, worked with new bank technology, coordinated support with software vendors, and assisted with the installation and deployment of new software products. Steve also interacted with regulatory auditors and ensured compliance with cybersecurity initiatives.

Overall, Steve has gained experience in various technical and customer-facing roles throughout their career.

Steve I. attended the Graduate School of Banking at the University of Wisconsin - Madison in 2023, where they studied Bank Technology Management. Prior to that, they earned a Bachelor of Business degree in Economics from Western Illinois University and an Associate of Science degree in Economics from John Wood Community College.