Rachel Hughes

Rachel Hughes is an accomplished professional in the banking and financial services sector, currently serving as the Partnership Service Delivery & Operations Lead at Bank of Ireland since February 2019. With a diverse background that includes roles such as Customer & Communications Lead and Senior Product Manager for credit cards at Bank of Ireland, Rachel has developed a strong expertise in partnership management, customer communications, and product strategy. Prior experience includes key positions at TSB Bank, Nationwide Building Society, and Lloyds Banking Group, where Rachel managed various banking products and drove strategic initiatives. Rachel holds a BSc (Hons) in Business Administration from the University of Wales Newport.