Maimouna Coulibaly

Maimouna Coulibaly possesses extensive experience in IT support and project management, currently serving as the MOA-Helpdesk Manager at Banque Islamique du Senegal since March 2022, where responsibilities include core-banking migration management, user service quality analysis, and technical support coordination. Previous roles include applications support at Tamweel Africa Holding, where Maimouna provided assistance to users and was involved in implementation and testing processes, and at Save the Children International, focusing on application support and ICT4D projects. Maimouna's career also features positions as an IT Support Analyst at Microcred, where contributions spanned system bug analysis, core banking migration support, and front-office assistance. With a Master's degree in Computer Science from Université Cheikh Anta Diop de Dakar, Maimouna has a solid foundation in software development and telecommunications, highlighted by positions at Samba Sarl and Latnok.