Hany Soliman

Hany Soliman has a diverse work experience in various roles. Hany started their professional career at Vodafone in 2014 as a Technical Support Engineer, where they engaged with end-users through multiple communication channels and created knowledge base articles to empower the community. Hany then joined Sykes Enterprises, Incorporated in 2015, initially as a Technical Support Engineer and later as a Corporate Trainer. In these roles, Hany provided technical support to customers and launched training sessions for off-site employees.

In 2018, Hany joined Aurea Software as a Customer Success Associate, building strong customer relationships and providing technical support and training. Hany was quickly promoted to the role of Customer Success Principal, where they implemented various initiatives to enhance customer satisfaction, including developing a help center and improving the knowledge base structure.

Currently, Hany is working at Banzai as an Engineering Manager. Prior to this role, they served as a Software Engineer and Support Engineer at the same company.

Hany Soliman obtained a Bachelor's degree in Law from the Faculty of Law at Ain Shams University. The details regarding the start year, end year, and any other educational experiences beyond this information are unknown.