As Senior Vice President and Chief Human Resources Officer, Nancy Averwater oversees Baptist Memorial Health Care’s human resources function, which includes recruiting, onboarding and retaining team members; establishing and maintaining a culture that revolves around empathy; and providing professional development. She also leads the Baptist Center for Career Development, which helps people accomplish their professional and career goals through career counseling, career-pathing and upskilling so they may thrive and achieve their highest calling. Nancy began her Baptist career in 1993 as a PRN nurse working in the ICU. Since then, she has served as the administrator and CEO of several Baptist entities, including Baptist System Home Care & Hospice, Baptist Home Medical Equipment, Medical Alternatives Home Infusion Pharmacy, Baptist Minor Medical Centers and the CONCERN Employee Assistance Program. Among her many accomplishments was establishing the Memphis area’s first residential hospice and grief center while serving as Baptist Home Care & Hospice’s CEO and administrator. She also earned the Memphis Business Journal’s (MBJ) Health Care Heroes Award for Administrative Excellence and the MBJ Super Women in Business award, and she was named among the University of Memphis Loewenberg College of Nursing’s 50 leaders in 50 years for innovation in health care.
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