Riikka Marttala

Riikka Marttala is a Senior Customer Success Manager at Basware since October 2020, with a strong background in project management and implementation in the hospitality technology sector. Prior experience includes serving as a Project Manager at Oracle, where responsibilities involved managing property management software implementations for clients in the Nordic hospitality industry. Riikka was also an OPERA Product Specialist/Product Manager at MICROS Systems Inc, focusing on the Nordic region, and worked as an Implementation Consultant for both a large UK hotel chain and Micros Fidelio UK Ltd. Educational qualifications include bachelor's degrees in Hospitality Management and Facility Management from Hanze and JAMK University of Applied Sciences, along with a Higher National Diploma in Tourism and Travel Services Management from Westminster Kingsway College.