Rachel Berry

Rachel Berry is a seasoned professional with extensive experience in account management and customer success, currently serving as a Senior Account Manager at Batch since March 2023. In this role, Rachel mentors team members, drives revenue growth, and implements new processes for partners while ensuring a positive customer experience. Previous positions include Customer Success Manager at Route, where Rachel managed a portfolio of over 100 partners, and Account Manager roles at Podium and Jane.com, where relationship management and strategic consulting were key responsibilities. Rachel holds a Bachelor's degree in Political Science and Government from Utah Valley University, completed in 2023.