Laura Gruber

Laura Gruber is a specialist in customer centricity management. She deals with the cross-industry consulting areas of CX Management, Omnichannel & Touchpoint Management, Digital marketing strategy, customer segmentation and CRM conception as well as digital data analytics and business intelligence. In her free time, she enjoys spending time with her family, traveling and getting involved with carnival. Her biggest weakness is the karaoke bar - to the chagrin of all colleagues.