Heather Duda

Heather Duda, MBA, is an accomplished Business Intelligence Analyst at Bay State IT, where responsibilities include developing business intelligence solutions, providing analytical reports, and collaborating on data-driven strategies to enhance operational efficiency. With a strong background in client relations, finance, and administrative support, Heather has held various roles at Bay State IT, including Client Relations Analyst, Finance Associate, and Executive Assistant. Previous experience includes positions in customer service, content writing, and technical support across diverse organizations. Heather holds an MBA in Business Administration and Management from Endicott College and a degree in Internet Studies from the same institution, further complemented by international study experience in Denmark.