Maru Lefranc

Maru Lefranc is a seasoned professional in the financial and customer service sectors, currently serving as a Mortgage Loan Originator and Contact Center Team Leader at BayPort Credit Union since September 2023. Previously, Maru held positions as a Case Manager Assistant at Integrity Staffing Services, Inc., where advocacy for non-English speaking offenders was a key responsibility, and as a Forms & Instructions Developer I at Robert Half Technology, focusing on tax-related documentation. With a strong background in customer success and sales development from roles at Decisions, Splunk, and Micro Focus, Maru has consistently driven revenue growth and enhanced team performance through effective training and strategic initiatives. Maru's educational background includes pursuing a Bachelor of Arts in Organizational Leadership from Penn State World Campus, alongside various certifications in sales, insurance, and real estate.