Ditiro Pebane

Ditiro Pebane is a Quality Assurance Analyst at Bayport Financial Services, responsible for assessing agent telephone calls, conducting coaching and calibration sessions, and verifying non-conformance within the team since August 2022. Prior experience includes roles as a Call Center Consultant at Nedbank and as an Administration Assistant at Comair Limited, where employment lasted from May 2010 to March 2022. Ditiro holds a Certificate in Business Banking from Bankseta and a Bachelor of Business Administration in Business Information Technology from IIE Rosebank College, along with a Certificate in Business and Financial Services from Cornerstone Performance Solutions, where studies are ongoing.