Oscar Gutierrez

Contact-center Analyst at Bayview Financial

Oscar Gutierrez is a seasoned professional in business analytics and customer service operations, currently serving as a Senior Business Analyst at Bayview Asset Management, LLC since July 2017. With extensive experience at Bayview Financial as a Contact-Center Analyst, responsibilities include managing call-center reporting and performance analysis across a multi-site enterprise. Previous roles include Site Director at Inktel Direct, overseeing operations and client management, and Project Manager at Aegis Communications. A strong background in program management and IT implementation was developed during tenure at Technicon Communications Corporation. Oscar holds a Bachelor of Science degree in Management Information Systems from Florida Atlantic University.

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