Felix Zanker

Felix Zanker is a seasoned Senior Manager in EMEA Services at Bazaarvoice, with a tenure beginning in June 2012. In this role, Felix oversees a team including a Team Lead and 10 Engagement Managers, driving process improvements and revenue initiatives while contributing to the development and rollout of a new Pricing & Packaging model. Prior experience includes managing smaller teams as Manager of Services EMEA and leading projects as Engagement Manager and Project Manager, where responsibility spanned from solution design to deployment across various client portfolios in multiple verticals. Felix's career at Bazaarvoice began as an Implementation Engineer and Technical Support Engineer, focusing on platform implementation, client support, and system optimization. Additionally, Felix's early roles include positions at the Science Museum and Royal Holloway, University of London.