Karen Aparecida da Silva Santos is an experienced professional in customer success and operations management. Currently serving as Supervisor de operações at Bazar do Consórcio since October 2021, Karen also holds the position of Customer Success Analyst Sênior. Prior experience includes a role as Customer Success Analyst Pleno at FIS from October 2018 to October 2021, focusing on fraud prevention and document analysis. Additionally, Karen worked at Keepers Brasil between September 2011 and December 2015, progressing from Atendente to Supervisora in document archiving. Karen earned a Bachelor's degree in Business Administration from Estácio, completing the program in December 2016.
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