Stephanie Suarez is an experienced customer service professional currently serving as a Customer Experience Representative II at BCA Financial Services, Inc. since October 2019. In this role, Stephanie focuses on identifying and assessing customer needs, reviewing account records for accuracy, and resolving issues efficiently. Prior to this position, Stephanie worked as a Customer Experience Representative I at Reliance Aviation Miami-LLC, handling dispatch requests, invoicing, and administrative duties from August 2012 to October 2019. Additional experience includes roles at Macy's as a Sales Associate and at Suarez Optical as a File Clerk. Stephanie is pursuing further education at Asheville-Buncombe Technical Community College, with studies planned from June 2024 to August 2024.
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