Stephen P.

Stephen P. has a diverse work experience spanning different industries. Stephen started their career at Cafe/Theatre as a Bar Supervisor. Stephen then worked at various positions in Britvic Soft Drinks, including IT Customer Support Team Leader, IT Support Analyst, Credit Control Representative, Payables Representative, and Accounts Payable Clerk. Afterwards, they joined NFU Mutual as an Application/Support Analyst before becoming an IT Support Engineer at Britvic Soft Drinks again. Stephen then served as Director at SDP IT Consultancy Ltd, followed by roles at SSP Worldwide including Technical Analyst / Support Associate, Software Associate - Managed Application Services (24x7), and Network Operations Centre Engineer. Currently, they are working at BCA UK as a Lead ITOC Engineer and has previously held the positions of IT Operations Centre Service Manager (Secondment) and IT Operations Centre Engineer. Throughout their career, Stephen has acquired skills in APM solutions, incident management, ITIL service management, application troubleshooting, and network monitoring.

Stephen P. attended Langley from 1991 to 1996. No degree or field of study information is available. In 2017, they obtained the ITIL® v3 certification from AXELOS Global Best Practice, and in July 2023, they obtained the Dynatrace Certified Platform Associate certification from Dynatrace.