Kim Willoughby

Kim Willoughby is a Senior Director of Customer Service at BEACH HOUSE GROUP, with previous experience as a Director of Sales Support at Grace&Heart and a Regional Operations Manager at Remedy Intelligent Staffing. Kim has also worked in leadership roles at JPMorgan Chase & Co., demonstrating expertise in customer service, operations management, and coaching. Willoughby is known for their ability to provide guidance, tools, and motivation for change, as well as implementing efficient service level standards and staffing plans to drive business growth.