Annika Nielsen

Annika Nielsen is a seasoned professional in Customer Success with extensive experience in onboarding, strategic advisory, and customer relationship management across various industries. Currently serving as a Customer Success Manager at Beekeeper since October 2024, Annika previously held the position of Customer Success Lead at Lynks, where foundational concepts and processes were established for the e-commerce start-up. Prior to that, Annika managed a diverse portfolio as a Senior Enterprise Customer Success Manager at Staffbase, consistently achieving targets and fostering strong client relationships. Annika's earlier roles include Global Communications Manager at Roche and Media Relations Manager at comparis.ch, complemented by a solid educational background with a Master's degree from Ludwig-Maximilians-Universität München and a Bachelor's degree from the University of Zurich, both focused on East European studies.