Samuel Deivid dos Santos has held a variety of positions since 2018. From 2018 to 2021, they worked as an Atendimento aos segurados at Instituto Nacional do Seguro Social, a Commercial Assistant at Sabesp, a Customer Service at Instituto Nacional do Seguro Social, a Customer Support at Eduqo, a Projects Analyst, Business Analyst, and Commercial Coordinator at Passarte, and an Administrative Assistant at Restaurante Catedral. In 2022, they began working as a Key Account Manager Full and Supply Ops Support and Fulfillments Full and Jr at Woba. In each of these roles, they have had responsibilities such as providing customer service, managing fiscal information, developing strategies for expansion, and attending to partners.
Samuel Deivid dos Santos has a diverse educational background. From 2019 to 2020, they attended Senac Brasil and obtained an Ensino Técnico in Tecnologia em Segurança do Trabalho. Samuel Deivid then obtained several certifications from various institutions, including Customer Experience (CX) from Escola Conquer, Planejamento para negociação com o modelo de Harvard from Escola Conquer, Certificado trabalho voluntário from UNICEF, Curso Básico de Gerenciamento de Processos from Pipefy, OFICINA PRÁTICA DE COMPROVAÇÃO DE ATIVIDADES ESPECIAIS from Faculdade Legale, Curso Prático de Justificação Administrativa from Faculdade Legale, Atendimento ao Cliente: Técnicas de Resolução de Problemas e Conflitos from LinkedIn, Postura e imagem profissional from Fundação Bradesco, and Web design completo from Origamid. Samuel Deivid is currently enrolled in Descomplica, where they are studying Engenharia da computação in the field of Engenharia, and is expected to graduate in 2026.
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