Tom Smits

Tom Smits has extensive experience in customer service and technical support, currently working as a Medewerker Klantcontactcentrum at Belastingsamenwerking Gemeente en Waterschappen (BsGW) since September 2022, following a period as a tijdelijke medewerker klantcontact at Start People from August 2019 to October 2022, where responsibilities included assisting customers with municipal taxes. Past roles also include Technical Support Agent positions at Teleperformance, providing both first and second-line support for software and hardware products. Tom Smits has a background in software engineering with experience at EDM, and a strong foundation in marketing and communication gained through various positions, including Marketing Medewerker at EDM Media and Junior Marketing Communicatie Medewerker at Eviso. Education includes a Bachelor’s degree in Communicatiemanagement from Amsterdam University of Applied Sciences, completed in 2017.