Joeldo Menezes serves as a Service Delivery Manager at Belmont Green Finance Limited since September 2019, overseeing 1st and 2nd line hardware and software support while collaborating with internal IT and third-party services to minimize incidents. Previously, Joeldo worked as a Service Desk Engineer at the same company and as a Technical Support Engineer at Kerry London Ltd, where training in various Office 365 applications and extensive customer service experience were gained. Skilled in troubleshooting and supporting a range of IT-related issues, Joeldo holds a Bachelor's degree in Information Technology and Business Information Systems from Middlesex University, along with a Bachelor of Technology from West London College.
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