Katherine Smith

Katherine Smith has a diverse work experience spanning different industries. Most recently, they have been working as a Customer Experience Manager at BenchMade Modern since September 2019. In this role, they are responsible for managing customer communication, product development, and quality. Katherine works closely with the factory team and corporate leadership to ensure excellent product and customer experience.

Prior to that, Katherine worked as a Store Manager at Bonobos from October 2017 to September 2019. Katherine'smain focus was on providing customers with well-fitting pants and ensuring a positive shopping experience.

Before joining Bonobos, Katherine held various roles at Ulta Beauty. Katherine started as an Operations Manager in October 2013 and later became a Prestige Manager in February 2014. In this position, they managed sales, store operations, and brand partner relations, with a focus on the Benefit Boutique, Clinique Boutique, and Lancome boutique. Katherine then became a Co-Manager in March 2016, overseeing recruiting, training, scheduling, and loss prevention initiatives. Katherine was promoted to General Manager in January 2017, where they had overall responsibility for guest service, sales results, merchandising, and training.

Prior to their experience in the retail industry, Katherine worked as an Adoption Specialist and Foster at the Humane Society of West Texas from May 2009 to February 2012. Katherine was responsible for facilitating adoptions and caring for foster animals.

Earlier in their career, Katherine worked as a Freelance Makeup Artist and Hair Stylist in the TV and Film industry from June 2005 to January 2008.

Overall, Katherine Smith has a rich and diverse work history with a strong focus on customer experience, retail management, and brand partnerships.

Katherine Smith pursued their education at CMU in Toronto, ON, CA from 2005 to 2006. During this time, they obtained a certification in Freelance Business in TV, Film, Theatre, and Photography. Katherine'sstudies focused on Makeup and Hair Styling for TV, Film, Theatre, and Photography.