Katrina Papaj has over two decades of experience in customer service and technical support, currently serving as the Technical Success Lead at Benchmark Education Company since November 2014, where responsibilities include leading the Technical Success team and managing the ticket queue. Concurrently, Katrina holds the role of Senior Technical Support Specialist at VikLin Remodeling, LLC. and Operations Manager at 485 Apartment Corp. Previous experience includes a position as Treasurer at OTTO BREHM, INC. and an extensive tenure as a Customer Service Representative at Verizon from December 1999 to September 2014.
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