Edward C. has extensive experience in benefits technology and business operations analysis, currently serving as a Manager for Benefits Technology at The Capital Group since October 2022. At BenefitMall, Edward has held the position of Senior Business Operations Analyst since September 2014, leading the establishment and testing of EDI connections while collaborating with vendors to maintain data processes. Previous roles include Lead Analyst in Healthcare and Data Analytics, focused on compliance with NCQA and HEDIS guidelines, as well as providing data consultancy for disease management and conducting detailed analyses as Reporting and Analytics Team Lead at Nationwide Better Health. Edward began a career in auditing at Xerox Services, analyzing claims data for over-payments. Edward holds a Bachelor of Science in Computer Information Systems from Towson University and has pursued continued education in biostatistics at Johns Hopkins.
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