Raquel Fraga Munuera

Raquel Fraga Munuera is a seasoned Client Success Manager with extensive experience in customer relationship management across multiple organizations. Currently serving as a Senior Client Success Manager at Benevity since July 2021, Raquel focuses on enhancing clients' strategies and maximizing their use of Benevity's products. Prior roles include Customer Success Manager at IC Thrive, where responsibilities encompassed account management for over 500 customers, writing success stories, and onboarding clients. At Edvisor, Raquel excelled as Customer Experience Manager, contributing to strategic direction and fostering strong client relationships while improving software utilization. Raquel's earlier career includes roles in human resources at ALUPAR - TransNorte, Toyota Tsusho, and Kopenhagen. Raquel's educational background includes certifications in Operations Management and International Business Management, alongside a Bachelor's degree in Psychology.