Sarah Giani has over 15 years of diverse experience in client success, marketing, and entrepreneurship. Currently, Sarah serves as the Manager of Client Success at Benevity, having achieved a 100% client retention rate and driving client value through effective strategies and cross-sell adoption. Prior to this role, Sarah co-founded Bdot, where strategic account management and e-commerce solutions were key responsibilities. Previous roles include Senior Marketing Manager at Getty Images, where Sarah managed global marketing campaigns, and multiple marketing positions at Optimal Payments, focusing on B2B marketing programs and merchant retention. Additionally, Sarah's early career included customer fulfillment and finance roles. Academic credentials include a Bachelor of Social Sciences from the University of Calgary and a Diploma in Arts and Science from Mount Royal University.
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