Marcos Costa

Marcos Costa has a diverse work experience spanning over 17 years. Marcos started their career in 2006 as the Co-Founder and CEO of SP Info services, where they served until 2013. Marcos then worked as a Technical Support at Indra for a brief period in 2014 before joining Netsize, a Gemalto company, as a Network Operation Centre Technician. In 2016, Marcos joined Nexthink as a Senior Product Support Engineer L1 & L2, and subsequently held roles such as Senior L3 Support Specialist, L3 & Premium Support Manager, and Senior Manager of Global Service Delivery. Marcos'smost recent role was as the Director of Global Service Delivery at Nexthink. In 2023, they transitioned to the role of Head of Customer Support L3 at beqom.

Marcos Costa obtained a Bachelor's degree in Computer Science from Unibratec, where they studied from 2000 to 2004. Prior to that, Marcos pursued a technical program in Information Technology at IBRATEC - Instituto Brasileiro de Tecnologia.

In terms of additional certifications, Marcos completed a Leadership development training course at IMD Business School in May 2019. Marcos also obtained a Green Belt Certification (GB) from Refrescos Guararapes Ltda, although the specific month and year are not specified.