Monica Ballinger

Monica Ballinger has a diverse professional background with experience in administrative support, sales, and customer service across various industries. Since May 2019, Monica has worked at Berkeys Plumbing, A/C, and Electrical as an Administrative Assistant and Inside Sales Specialist, focusing on sales improvement, branding, and merchandising. Past roles include Assistant Manager at Mattress Firm, where responsibilities included mentoring sales teams and optimizing inventory metrics, and Flight Attendant at Mesa Airlines, where safety and customer service were prioritized. Early career experiences include serving as a Host at Brinker International, Licensed Independent Agent at Aflac, and Quality Assurance Analyst at A2Z Field Services. Monica's foundational roles at JPMorgan Chase and Citi Mortgage involved process documentation and invoice management, showcasing a strong analytical skill set.