Nicole Maynard is an accomplished General Manager with extensive experience in customer service and visitor operations, currently working at the Bernie Grant Arts Centre since February 2018. Previous roles include Duty Manager at Shoreditch Town Hall and Deputy Customer Experience Manager at Ambassador Theatre Group, where Nicole ensured high standards across customer-facing operations. Additional experience spans across various roles in the entertainment and hospitality sectors, including managing box office operations, sales, and staff training. Nicole holds a Bachelor’s Degree in Advertising & Media from Coventry University. Skills include management, teamwork, customer service, and proficiency in Microsoft Office.
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