Shannon Jahn

Shannon Jahn is an experienced professional in customer care and operations management, currently serving as Customer Care Manager at Berry Global, Inc. since January 2021, where responsibilities include fostering positive customer relationships and contributing to company growth. Prior to this role, Shannon held various positions at Kimball from 2007 to January 2020, including Operations Planning & Scheduling Manager, where significant contributions were made toward strategic planning and market assessment. As Product Development Manager, Shannon provided essential research insights and coordinated new product introductions alongside cross-functional teams. Additionally, Shannon successfully managed a customer service team, focusing on order entry, account management, and meeting CRM goals as Customer Service Manager.