Ricardo M.

Ricardo M. has held various roles in the technology and customer service fields. Ricardo began their career in 2007 as a Tutor for DeVry University. In 2010, they joined Audimation Services as a Help Desk. In 2013, they moved to Paymetric as a Technical Analyst. In 2014, they joined GPS consultants as a Data Analyst. In 2015, they returned to Audimation Services as a Technology Services Manager. Most recently, in 2021, they joined BeSmartee as a Client Support Team Lead, Customer Support Lead, and Client Success Account Manager.

Ricardo M. attended DeVry University from 2007 to 2010, where they obtained a CIS degree in Database Administration. In February 2015, they obtained a Certified IDEA Scripting Expert (CISE) certification from CaseWare International Inc. Ricardo also holds a Certified IDEA Analyst (CIDA) certification from CaseWare International Inc.