MUHAMMAD AZAM RAZULI

Muhammad Azam Razuli has a work experience of more than 10 years, starting from 2008. MUHAMMAD AZAM worked as an Assistant Video Editor at Firdaus Maju Production Sdn Bhd from June 2008 to 2009. Afterwards, they joined Oxcel (KL) Sdn Bhd as an Assistant Manager in the Multimedia Department in June 2009 and worked there until 2013. MUHAMMAD AZAM then moved on to Bestinet Sdn Bhd where they held the role of Call Center Manager in the Customer Management department since November 2013. In this role, they were responsible for ensuring the punctuality of the call center operating hours, supervising and monitoring staff performance, creating performance improvement plans and ensuring all staff adhered to the standard operating procedures in handling employers.

Muhammad Azam Razuli attended Limkokwing University of Creative Technology from 2006 to 2009, where they pursued a Diploma of Creative Multimedia. Prior to that, from 2001 to 2005, they studied at Sekolah Menengah Tenang in Labis, Johor, earning a Sijil Pelajaran Malaysia (SPM) in their field of study. Additionally, Azam obtained several certifications, including a Certificate in ITIL v3 Foundation from NIIT Limited in January 2021, Train The Trainer from ITS Management Sdn Bhd in October 2019, and World Class Customer Service from Gajahvats Sdn Bhd in April 2018.