Crystal Arrington is an experienced Customer Success Manager with a strong background in fostering relationships, analyzing customer needs, and promoting program adoption. Currently at Bestpass since April 2023, Crystal advocates for key accounts and proactively manages client demands to enhance satisfaction and retention. Previous roles include Customer Success Manager at Knowre, where responsibilities encompassed onboarding SaaS customers, conducting professional development sessions, and collaborating across departments to improve user experience. Crystal also has experience as a Mathematics Teacher at Snelson Golden Middle School and Carver-Edisto Middle School, focusing on relationship building, differentiated instruction, and effective classroom management. With a Master’s degree in Teaching from Purdue Global and a Bachelor’s degree in Mathematics from Alabama Agricultural and Mechanical University, Crystal combines educational expertise with customer-focused strategies.
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