Joseph Mbugua M.

Joseph Mbugua M currently serves as the Senior Product Manager (Pre-Match) at Betika.com (Shop and Deliver Ltd) since November 2020. In their role, Joseph collaborates with the Gaming Operations Department to provide customers with attractive betting offers, analyze gaming outcomes, and ensure timely payouts. Previously, Joseph held positions such as Customer Satisfaction Manager at Betika.com and Content Developer at Roamtech Solutions Ltd. Joseph also has experience as an Accounting Administrative Assistant and in Stores and Inventory Management. Joseph holds a diploma in Design thinking and innovation from Harvard Business School and a degree in Human Resource Management from Makerere University.